Returns & Exchanges
Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrived damaged or you are unsatisfied with the quality, we are happy to offer a replacement or refund within 30 days of purchase.
Return Process
- 1.Contact Support
Email our team with your order number and a brief description of the issue.
- 2.Provide Documentation
Attach photos of the damaged product or the batch code found on the packaging.
- 3.Review Process
Our quality assurance team will review your request within 48 hours.
- 4.Resolution
Once approved, we will issue a full refund to your original payment method or ship a replacement immediately.